Our Contact Information
You can reach us from the contact information below.
Import and Export Department
+90 224 250 27 00
export@crestexports.com
+90 850 885 55 33
Ucevler District Coskun Street İnci Plaza Floor:1 Office:10
Nilufer/Bursa/Turkey
CONTACT US FOR ANY QUESTIONS
FREQUENTLY ASKED QUESTIONS
Customer Satisfaction is Our Priority at Crest Exports
To provide quick and accurate answers to our customers' most common questions, we have created this Frequently Asked Questions (FAQ) category. This page aims to offer you detailed information about our services, products, delivery processes, and more.
Whenever you have a question, you can easily find the answers you're looking for on this page. Our constantly updated FAQ section is designed to further enhance your experience by keeping customer satisfaction at the highest level.
What Can You Find Here?
Detailed Information About Products and Services
Order and Delivery Processes
Return and Exchange Policies
Payment Methods
Frequently Asked Questions from Other Customers
Do you have a question? Feel free to contact us. Our goal is to answer all your questions as quickly and effectively as possible and to meet your needs.
At Crest Exports, we strive to ensure that the product you receive matches the images you see on our website. Our product images are taken with the utmost care to accurately represent the quality, appearance, and specifications of each item. However, due to factors such as lighting and monitor settings, there may be slight variations in color. Rest assured, we stand by our commitment to quality and customer satisfaction. If you have any concerns about your purchase, please contact our customer service team, and we will be happy to assist you.
At Crest Exports, we assign a customer representative for each agreement. Your process will be meticulously followed from start to finish, ensuring that you receive all the information you need. Our customer representative will be in direct communication with you at every stage of your order, providing all necessary documents and invoices in a timely manner.
To view and receive your sales receipt, all you need to do is get in touch with your customer representative. They will provide you with all the details regarding your order and supply your invoices digitally. If you have any questions or requests related to your purchase or invoice, your assigned customer representative is always ready to assist. We are committed to providing a seamless shopping experience.
In our international contracts, logistics and shipping operations are managed by our professional logistics partners to ensure the safe and timely delivery of products. For detailed information, please contact your customer representative.
To explore international collaboration opportunities, you can fill out the collaboration request form on the Crest Exports website or directly contact your customer representative. All collaboration requests will be meticulously reviewed by our expert team.
At Crest Exports, we ensure quality assurance and conduct regular inspections in our international agreements to maintain the standards of our products and services. We constantly communicate with our partners to make necessary adjustments.
In our international contracts, the contract duration and renewal terms are established through negotiations with our partners. Your customer representative will provide you with the necessary information before your contract expires.
The return and exchange policy in international contracts is determined based on mutual agreement. For detailed information and support, please contact your customer representative.
Payment terms in international contracts are determined mutually between the parties involved and usually involve secure payment methods such as bank transfers or letters of credit.
In our international agreements, customs and tax procedures are managed in accordance with the regulations of the respective country. Our customer representative is available to guide you through this process and provide the necessary documents.
We offer a wide range of products and services tailored to the needs of our partners under international agreements. For detailed product information, please visit our website or consult your customer representative.